Us and You.
We are Gourmet Meat Club Ltd, a company registered in England and Wales with company number 9973495. Our registered office is at 1 Lindred Road, Lomeshaye Industrial Estate, Nelson BB9 5SR.
By placing an order with us, you warrant that you are legally capable of entering into binding contracts and that you are at least 18 years old.
All orders are subject to acceptance by us and we reserve the right to reject all orders for any reason.
Once we have received payment from you in full and we have confirmed that the Goods are available then the Contract will be formed.
We will not be obliged to supply any Goods which may have been part of your order until the dispatch of such Goods has been confirmed by us by email or by telephone.
You may cancel an order up to 6 days prior to your selected delivery date and in accordance with clause 3.2. Any orders which are cancelled within 6 days of your selected delivery date may still be delivered and you may still be charged. In such circumstances, you will not be entitled to a refund.
To cancel your order, you must, notify us in writing by email to firstname.lastname@example.org or by post. Notification for cancellation must be received by us before the following cut-off points:-
For orders due to be delivered on a Monday, the cut-off point is 7pm on the previous Wednesday;
For orders due to be delivered on a Tuesday, the cut-off point is 7pm on the previous Thursday; and
For orders due to be delivered on a Thursday, the cut-off point is 4pm on the previous Sunday;
If you cancel an order 6 days prior to your selected delivery date and we have already taken payment from you, we will reimbursement you no later than 14 days after the day on which we are informed about your decision to cancel the order. We will reimburse you using the same means of payment as you used for the initial transaction.
Pursuant to regulation 27(1)(c) of the Consumer Contracts (Information, deactivation and Additional Charges) Regulations 2013, contracts for the supply of goods are exempt from the right to withdrawal if those goods are liable to deteriorate or expire rapidly. For the avoidance of doubt, boxes containing fresh ingredients are exempt from the right to withdraw.
Charges and Payment.
This Contract is subject to an initial charge and followed by recurring charges. By entering into this Contract, you agree that you are responsible for the initial charge and the recurring charges and you accept responsibility for all recurring charges.
The price of the Goods and our delivery charges will be as quoted by us or set out on our website from time to time.
Prices are inclusive of VAT.
Prices and delivery charges are subject to change at any time and at our discretion save that any changes to prices or delivery charges will not affect any orders where we have already confirmed to you that the Goods have been dispatched.
Payment for all Goods and Services must be by credit or debit card and must be received by us, in cleared funds, prior to dispatch of the Goods. If payment is not received in cleared funds then we reserve the right to cancel the order and/or the Contract with immediate effect.
Delivery of the Goods.
We will use reasonable endeavours to deliver your order by your selected delivery date. We do not guarantee that delivery will take place within such period of time and time is not (and may not be made) of the essence of the Contract.
If you are not satisfied with the Goods we have provided to you, for a legitimate reason such as: items were missing; items were damaged; the delivery did not arrive then we will, at our discretion, offer you a refund as long as it can be shown, to our satisfaction, that the box you have paid for was not provided to you as it should have been.
Any refunds will be paid at our discretion and will exclude delivery costs.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the Goods, whichever is the earliest.
Vouchers And Gift Cards.
We may, from time to time, offer gift cards, discount promotions and other types of voucher (Voucher) which require activation by telephone on 01282 881544 or on our website http://www.gourmetmeatclub.co.uk/
If we have received payment in full for a Voucher, the Voucher is deemed to have been sold at the time of payment and all of these terms and conditions are applicable as between us and the owner of the Voucher ("Beneficiary") when the Beneficiary redeems the Voucher by applying for a Service to commence.
A Voucher may only be used once by the Beneficiary and may not be copied, reproduced, distributed or published either directly or indirectly in any form or stored in a data retrieval system without our prior written approval.
We reserve the right to withdraw or deactivate any Voucher (other than a paid-up gift card) for any reason at any time.
Vouchers may be redeemed through the website or by telephone at our discretion. To use your Voucher you will be required to enter its unique code at the online checkout and use of such code will be deemed to confirm your agreement to these terms and conditions and any special conditions attached to the Voucher.
Any discounts attached to Vouchers apply to the price of the Products ordered only and not to delivery charges, which will be chargeable at the applicable rates from time to time.
We reserve the right to exclude the use of voucher codes on specific products.
We warrant to you that any Goods bought from us pursuant to these terms and conditions will on delivery, conform with the description, be of satisfactory quality, and be reasonably fit for all the purposes for which products of that kind are commonly supplied.
Subject to clause 9.2 below, if we fail to comply with these terms and conditions, our liability to you shall not exceed the purchase price of the relevant Goods.
Nothing in these terms and conditions shall exclude or limit our liability for:
Death or personal injury caused by our negligence;
Fraud or fraudulent misrepresentation;
Any breach of the obligations implied by section 12 of the Sale of Goods Act 1979;
Defective products under the Consumer Protection Act 1987; or
Any other matter for which we cannot exclude our limit our liability at law.